In November 2023, the Government agreed to a new APS Enterprise Resource Planning (ERP) approach giving all non-corporate Commonwealth entities autonomy and choice to modernise ERP solutions with technology and vendors that best meet their specific needs and budgets. The new APS ERP approach replaces the Shared Services Transformation Program and as part of this, the Government agreed for the Department of Finance to establish a Project Management Office to support smaller non-corporate Commonwealth entities (with around 800 ASL or fewer) to identify technology uplift requirements and assist in choosing cost-efficient solutions, where required.
The PMO is currently working with a number of non-corporate Commonwealth entities to understand their requirements. In addition to conducting market research on available technology solutions and vendors, the PMO is keen to hear from small agencies who have recently undergone an ERP uplift for their finance, HR and/or travel and expense management processes and platforms. In particular, we would like to understand:
- What were some of the challenges you experienced with your uplift?
- What research did you undertake (if any) to choose potential vendors?
- What was your decision for choosing a vendor/solution based on?
- What were the key issues you were aiming to solve with your ERP uplift?
- Was your uplift successful/unsuccessful – why?
- Any lessons learned that you think would be useful for other entities planning an ERP uplift?
The PMO welcomes any information small agencies are willing to share via our ERPapproach@finance.gov.au mailbox. Alternatively, we are more than happy to set up some time with small agencies to discuss their experience. If this is preferred, please reach out to our team via our mailbox and we will organise a time to meet with you