We are keen to hear from agencies that are able to share Service Level Agreement (SLAs) for their HR functions.
We’re looking to establish a tiered service delivery model in our new operating model and it would be great to not start our SLAs from scratch.
Courtney Swain (she/her)
Assistant Director, People Strategy
People Services Branch, Chief Operating Officer Division
Department of Veterans’ Affairs.
Email: firstname.lastname@example.org Phone: 02 6276 4562